1. Hizmet Sağlayıcı
Uysar Group Yazilim Tic. Ltd. Sti.
Marka: Novix Transfers
Adres: Yakuplu Mah. 226. Sk Medi-Set Is Merkezi Hayır:3/3, 34520 Beylikduzu, Istanbul, Turkey
Telefon: +90 532 255 88 04
E-posta: info@novixtransferis.com
Vergi Dairesi: Beylikduzu Vergi No: 900173779
MERSİS No: 0900107377900001
2. Müşteri
The customer is the individual or legal entity who enters the passenger and contact information and completes a reservation through novixtransferis.com.
3. Sözleşmenin Konusu
This agreement covers airport transferis, hotel transferis, private transportation, tour transportation and other transportation services selected by the customer through Novix Transfers. The route, date, time, vehicle category, passenger count and total price are shown before booking confirmation.
4. Rezervasyon Bilgileri ve Müşteri Sorumluluğu
The customer is responsible for providing accurate contact, passenger, flight, pickup, destination and luggage information. Incorrect or incomplete information may affect the service. Important changes must be communicated to Novix Transfers as soon as possible.
5. Fiyat ve Ödeme
The total booking price and currency are displayed before confirmation. Depending on the booking, payment may be made online by credit/debit card, to the driver or supplier, or by another payment method clearly displayed during checkout. Online card payments are processed through an authorized payment service provider.
6. Rezervasyon Onayı
A reservation is operationally confirmed according to the booking status and confirmation communication issued by Novix Transfers. Customers should review their booking details and confirmation before travel.
7. Hizmetin İfası
The transportation service is intended to be provided at the pickup location, date and time stated in the confirmed reservation. Transferler may be operated by approved local transportation suppliers or drivers within the Novix network.
8. Araç ve Bagaj
The selected vehicle must be suitable for the number of passengers and luggage. Novix Transfers may recommend or require a different vehicle if the declared passenger or luggage quantity exceeds the selected vehicle capacity.
9. İptal ve İadeler
Unless a different condition is specifically disclosed for a service, cancellations requested at least Planlanan alış saatinden 48 saat öncesine kadar are eligible for free cancellation and, where payment has already been collected by Novix Transfers, a refund of the eligible amount. Requests made within 48 hours of pickup may be non-refundable or subject to costs already committed for the service. Full details are mevcut in the İptallation & Refund Policy.
10. No-Show
If the passenger does not arrive at the agreed pickup location, cannot be contacted, or fails to provide information necessary for the transferi, the booking may be treated as a no-show and may be non-refundable.
11. İletişim ve Şikâyetler
Customers can contact Novix Transfers at info@novixtransferis.com or +90 532 255 88 04. For an existing reservation, the booking reference should be included.
12. Kabul
By completing a reservation, the customer confirms that the booking details, total price, payment method, this Mesafeli Hizmet Sözleşmesi, the İptallation & Refund Policy and the Gizlilik Politikası have been reviewed and accepted.